Sheffield Furniture Reviews

I stopped in with a few basic questions and somehow managed to get a different answer depending on who I asked. Everyone was nice enough, so there’s that, but I can’t say I left feeling more informed. If anything, I walked out more confused than when I came in, which was definitely not the goal.

I paid extra for white glove delivery and it did not feel worth it. They showed up late rushed through everything and left me with trash to deal with plus a bunch of questions I still had.

One piece was not put where I asked and I felt like I was annoying them just by speaking up. For what it cost I expected a much better experience and I do not think I would use Sheffield Furniture again

I felt like the prices were just too high, for what I ended up getting. The quality was okay, but nothing that really stood out, or made me feel like it was worth the extra money. I kind of wish I had looked around more, before deciding to buy from here

I really wanted to like this sofa, but it was way too stiff for me. I sat on it for a bit and my back was already hurting, so it’s not something I can actually relax on. What made it more frustrating was that the terms seemed to change from what I thought I agreed to, which just added to the annoyance. Overall, not a great experience...

I’m not happy with how this went. What should’ve been simple ended up being way more stressful than it needed to be. I also felt like I got stuck in a support loop, where I kept explaining the same issue over and over and not really getting anywhere. After dealing with all of that, I wouldn’t use them again.

The sales process felt really pushy and just kind of weird. I didn’t feel comfortable or listened to, and if that’s how they do business, I’ll be taking my money somewhere else next time.

I dunno, the prices just felt kind of higher than what I’ve seen at some other stores. Maybe it’s just me, but it didn’t really feel like the best deal...

I was close to placing an order, but then I read through the return policy and it kind of stopped me. It feels a bit strict and a little confusing, like if something doesn’t work out, you’re mostly stuck dealing with it yourself. For furniture that costs this much, I was expecting something more customer-friendly. Just doesn’t feel worth the risk to me.

I tried looking into the financing options, but I got confused quickly. I wasn’t sure what everything meant or what I was supposed to do next, so I ended up giving up after a little while.

I was disappointed with the design consult. It felt rushed, and I left more confused than when I came in, which is kind of the opposite of what you’d hope for. I didn’t walk away with a clear plan or next steps, so it just didn’t feel worth the time for me.

I was trying to shop for a sofa, but the website made it way harder than it should’ve been. The filters kept resetting on me, the pages were loading really slowly, and even finding basic sofa dimensions took forever. After a while, I just got too frustrated and gave up. it left me feeling disappointed because I was ready to buy, but the whole experience wore me down.

I ordered a sofa from Sheffield Furniture, the lead time ended up being much longer than I thought it would be. The updates I got were vague, so I found myself having to check in just to figure out where things stood. I totally understand that custom furniture can take a while, but the timeline kept getting pushed out, and after a while it started to feel really frustrating. The sofa was nice once it finally arrived, but the whole process left me feeling worn out more than excited. I probably wouldn’t order again unless I knew I had plenty of time and patience going in.

I really wanted to like this table because the photos made it look great, but once it showed up, the quality just wasn’t there. The finish looked uneven in a few spots, and one of the drawers never sat right no matter what I tried. For what I paid, I expected a lot better. Not ordering from them again.

I tried placing an order online and it was more frustrating than it needed to be. The updates were really slow, so I wasn’t sure what was going on half the time, and the checkout process felt confusing. When I asked about it, it kind of felt like everything was brushed off as “policy,” which didn’t really help. I get that rules exist, but it was still a annoying experience...

I don’t know why, but getting any real help felt way harder than it should’ve been. I kept getting passed from one person to another, and no one actually seemed to take responsibility or fix anything. It was really frustrating.

I found a sofa I really liked and, based on how it showed up on the site, I assumed it was actually in stock. I went ahead and placed the order, only to find out afterward that it wasn’t available after all. Kind of frustrating because I feel like if something looks available online, most people are going to assume they can buy it. Customer service was decent enough, but the stock info definitely needs to be more accurate.

The options were okay, but for what I was trying to match in my space, the fabric choices felt a bit limited. The finishes also came across plain to me. I could see them working fine in a more simple setup, but they just didn’t give me enough variety for the look I wanted.

The furniture itself is actually nice, so at least there’s that. The installation, though? Not exactly a masterpiece. One piece wasn’t lined up properly, and they left a few little marks on the wall as a fun bonus. The guys seemed like they were in a hurry and didn’t do much cleaning up afterward, because apparently that part was optional. I ended up having to call back to get one section fixed, which was annoying. For what we paid, I was definitely expecting a smoother experience.

The furniture itself was fine once it finally showed up, but the delivery communication was frustrating. I think I ended up calling a few times just to get a rough idea of what was going on, and the timing seemed to change with barely any notice. For what I paid, I expected the process to be a lot smoother

I still remember how excited I was when this furniture first arrived, so dealing with the warranty issue was upsetting. Once something went wrong, I reached out expecting a little help, but the support was slow and I kept getting passed from one person to another. It felt like nobody really wanted to take responsibility. For the amount I paid, I thought the after-sale service would be much better. The whole experience left me really disappointed